FOR INTERNAL USE ONLY
REPLACED SERIAL	RECEIVING COMMENT

RMA POLICIES:

1. In order to process this RMA promptly, please fill this form entirely, including Invoice Number.

2. Prior to send merchandise for RMA, you MUST request a RMA Authorization Number.

3. Warranty period is based on the original purchase date, not the RMA return date.

4. Proactiva RMA period is 20 days. After that date product must be return directly to the manufacture.

5. When returning merchandise, RMA Number must be on the product and outside on the box.

6. Merchandise must be returned in a properly including antistatic bags when applicable. Failures to bring merchandise properly packed may result in a charge for us to get and repack with antistatic bags.

7. Factory warranty does not cover physical damage or alteration, or if serial labels are removed.

8. Manufacturer requires that all RMA Products must come with all package and manual materials, otherwise Proactiva Trading USA, Corp is not responsible.

9. RMA will be process with the manufacturer as soon as possible. Customer most pick up replacement or repaired part no later than 6 months after is ready for pick up.

10. Send RMA freight all related expenses prepaid and will send freight collect or with your next order.

11. RMA replacement or repaired RMA have a 30 days limited warranty.